Analysis of E-Government Service Quality using E-GovQual and Importance Performance Analysis (IPA)

Autor:	Hanif Aulia Fikri, Yusuf Durachman, Eri Rustamaji
Rok vydání:	2022
Zdroj:	2022 10th International Conference on Cyber and IT Service Management (CITSM).
DOI:	10.1109/citsm56380.2022.9936002
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::3a2f0b22e1f417dc3c7fd60b3fb0b234 https://doi.org/10.1109/citsm56380.2022.9936002 Zobrazit plný text záznamu