Managing the tensions in marketer-influencer relationships

Autor: Kylie McMullan, Leyland Pitt, Christofer Laurell
Rok vydání: 2022
Předmět:
Zdroj: Business Horizons. 65:559-566
ISSN: 0007-6813
Popis: The use of influencers in marketing is not new. However, the advent of the internet, and more recently various forms of social media have both accelerated the use of influencers in marketing, and also democratized its use considerably. In this paper, we explore the nature of influence and power. We describe a study directed at understanding the promises and perils of influencer marketing from both the firm- and influencer perspectives, with the objective of identifying three key tensions that exist for marketers in the management of influencer relationships. We outline and explain these tensions and the lessons that can be learned from them, and then illustrate the lessons with a series of positive and negative cases. We close by speculating on the further evolution of influencer marketing.
Databáze: OpenAIRE