Performance Measurement Through Balanced Scorecard Approach

Autor:	Darwis Lannai, Lukman Chalid, Muhammad Syafii Basalamah
Rok vydání:	2021
Předmět:	Balanced scorecard Computer science Performance measurement Reliability engineering
Zdroj:	JURNAL MANAJEMEN BISNIS. 8:352-359
ISSN:	2621-1971 2088-7086
DOI:	10.33096/jmb.v8i2.896
Popis:	The purpose of this research is to assess the performance of health centers using the Balanced Scorecard (BSC) framework from four perspectives: the customer perspective, the internal process perspective, the learning and growth perspective, and the financial perspective. The BSC application is intended to measure organizational performance from a variety of perspectives, not just financial ones; there must be a balance of financial and non-financial perspectives. This means that BSC is a strategic approach to evaluating an organization's performance that balances the interests of various stakeholders by balancing short- and long-term objectives.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::3940297e1b001cda891db4641de07d44 https://doi.org/10.33096/jmb.v8i2.896 Zobrazit plný text záznamu