Lean production, workforce development and operational performance
| Autor: | José Moyano-Fuentes, Sebastián Bruque-Cámara, Ákos Uhrin |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Process management
business.industry 05 social sciences Lean laboratory Management Science and Operations Research Workforce development Human performance technology General Business Management and Accounting Lean manufacturing Lean project management 0502 economics and business Workforce planning 050211 marketing Operations management Lean software development Human resources business 050203 business & management |
| Zdroj: | Management Decision. 55:103-118 |
| ISSN: | 0025-1747 |
| DOI: | 10.1108/md-05-2016-0281 |
| Popis: | Purpose The purpose of this paper is to deepen the knowledge about the role of human resources in a lean environment and its impact on operational performance. Design/methodology/approach For this reason, present work investigates the influence of workforce development on the relationship between lean production and operational performance. To test the hypotheses of the paper, a questionnaire was developed and tested on a sample of first tier suppliers in the Spanish automotive industry. Findings Results highlight the indispensable role of workforce development in the implementation phase of lean production and draw upon the insight that advancements in implementation of lean production correspond to an increase in knowledgeable employees which in turn facilitates the attainment of improved operational performance outcomes. Originality/value The research reaffirm that lean is an integrated socio-technical system oriented to efficiency. |
| Databáze: | OpenAIRE |
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