The relationship between purpose of performance appraisal and psychological contract: Generational differences as a moderator
| Autor: | Han Chen, Aahed Khliefat, Khalid Eyoun, Baker Ayoun |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Performance appraisal
Full-time business.industry Strategy and Management 05 social sciences Psychological contract Moderation Hospitality industry Job performance Tourism Leisure and Hospitality Management Human resource management 0502 economics and business 050211 marketing Psychology Human resources business Social psychology 050203 business & management |
| Zdroj: | International Journal of Hospitality Management. 86:102449 |
| ISSN: | 0278-4319 |
| DOI: | 10.1016/j.ijhm.2020.102449 |
| Popis: | This study aims to explore the relationship between performance appraisal and psychological contract (PC) from the perspective of U.S. hotel employees, as perceived by different generational cohorts. The current study also examines the moderating role of generational difference on the relationship between perceived performance appraisal purpose (PAP) and hotel employees’ PC. A sample of 230 full time frontline U.S.-based hotel employees was employed to investigate these relationships. Hierarchical multiple regressions were used for data analysis and the results indicated that both administrative and developmental PAP were positively associated with PC. The positive relationship between administrative PAP and PC was significantly strengthened for Generation Y employees than for Baby Boomers and Generation Xers. There was no significant moderation effect of generational difference on the positive relationship between developmental PAP and hotel employees’ PC. The research recommended HR management practices related to designing performance appraisal systems for diverse workplace in U.S.-based hotels. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|
Full Text from ScienceDirect