Factors of job satisfaction that influence organisational behavior: A correlational analysis in event companies

Autor: Elizabeth Mayuri-Ramos, Angel Gabriel Melendez-Villanueva, Yuri Vanessa Conde-Beltran, Woendy Peralta-Ugaz, Franklin Cordova-Buiza
Rok vydání: 2023
Zdroj: International Conference on Tourism Research. 6:186-193
ISSN: 2516-3612
2516-3604
DOI: 10.34190/ictr.6.1.1115
Popis: Organising an event is a process that integrates agents from various tourism sectors such as restaurants, hotels, travel agencies and transportation companies; and as in any organisation, it requires an adequate management of its human resources. Organisational behavior defines the way in which people act in the organisation and the impacts it generates; the key to a company's success is to generate a solid organisational culture that allows a positive organisational behavior within the company and that achieves that the collaborators provide greater productivity and profitability to the company. The purpose of this research is to determine the relationship between organisational behaviour and job satisfaction in a company that organises events in Lima, capital of Peru. The research has a correlational, cross-sectional and non-experimental design; the sample consisted of 20 employees, the type of sampling was census and the technique used was the survey. The data was processed and analysed by the SPSS program, using descriptive and inferential statistics. The results show that 55% of the collaborators indicate that there is a good organisational climate in the company, which is reflected in the behaviour of the workers; also, 50% have a high level of job satisfaction in the organisation where they work. A correlation level of 0.976 and sig = 0.00 < 0.05 were obtained as a result, showing the correlation between the variables. It is concluded that organisational behaviour maintains a direct and significant relationship with job satisfaction in the study group.
Databáze: OpenAIRE
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