'My name is EMILI' - An Online Survey to Evaluate the Impact of Framing on Social Robots in Logistics
| Autor: | Kevin Harkin, Jana Jost, Thomas Kirks |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
Social robot
Knowledge management Relation (database) Computer science business.industry Emotional intelligence Center of excellence media_common.quotation_subject 05 social sciences 02 engineering and technology Framing effect 020204 information systems Framing (construction) Perception 0502 economics and business 0202 electrical engineering electronic engineering information engineering Robot 050211 marketing business media_common |
| Zdroj: | ISR |
| DOI: | 10.1109/isr50024.2021.9419564 |
| Popis: | In this paper, we investigate the framing of a newly developed social robot for the application in industrial work environments, e.g. in logistics. To achieve a bond between human and robot and to raise the acceptance towards the robot, framing can be a useful approach since robots lack abilities like emotional intelligence. Therefore, an online survey has been conducted and is evaluated using the TAM3 and Godspeed questionnaire. The survey is focused on three hypotheses involving the relation of anthropomorphous framing and user acceptance. The results give insights on the perception of the robot as anthropomorphic and the framing effect of the robot. |
| Databáze: | OpenAIRE |
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