The Rivalry Effect: The Potential to Foster (Lapsed) Donor Giving

Autor: Yong Jae Ko, Jeffrey James, Kelly M. Evans, Katherine R. N. Reifurth
Rok vydání: 2019
Předmět:
Zdroj: Journal of Applied Sport Management. 11:1-14
ISSN: 2327-0187
DOI: 10.18666/jasm-2019-v11-i4-9602
Popis: Prior sport rivalry researchers have failed to examine the effects of rivalry utilizing a multidimensional approach to team identification as well as the effects of rivalries in relation to the behavioral outcomes of lapsed donors. The authors worked with the official booster club of a large public university to create three distinct email campaigns targeting lapsed donors to test the effects of framing donation requests with rivalry-themed communications. The results of this study highlight the varia-tions in these distinct identification dimensions due to the presence of a rivalry as well as the behavioral effects a rivalry has on these lapsed donors.
Databáze: OpenAIRE