Semantics in the wild
| Autor: | Raf Buyle, Peter Mechant, Ziggy Vanlishout, Mathias Van Compernolle, Dieter De Paepe, Erik Mannens, Jens Scheerlinck |
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| Rok vydání: | 2018 |
| Předmět: |
Government
Service (systems architecture) Knowledge management business.industry 05 social sciences Interoperability 02 engineering and technology Linked data Semantic interoperability language.human_language Flemish 0202 electrical engineering electronic engineering information engineering Information system language 020201 artificial intelligence & image processing Public service 0509 other social sciences 050904 information & library sciences business |
| Zdroj: | ICEGOV |
| DOI: | 10.1145/3209415.3209421 |
| Popis: | Public service fragmentation across more than 800 digital channels of government administrations in the region of Flanders (Belgium), causes administrative burden and frustrations, as citizens expect a coherent service. Given the autonomy of the various entities, the fragmentation of information and budget constraints, it is not feasible to rewire the entire e-gov ecosystem to a single portal. Therefore, the Flemish Government is building a smart digital assistant, which supports citizens on the governmental portals, by integrating status information of various transactions. This paper outlines our ongoing research on a method for raising semantic interoperability between different information systems and actors. In this approach, semantic agreements are maintained and implemented end-to-end using the design principles of Linked Data. The lessons learned can speed-up the process in other countries that face the complexity of integrating e-government portals. |
| Databáze: | OpenAIRE |
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