Cross-industrial study on satisfaction-commitment-PWOM linkage: The role of competition, consumption visibility, and service relationship

Autor:	Ryo Sakiyama, Wirawan Dony Dahana, Chris Baumann, Mingqi Ye
Rok vydání:	2023
Předmět:	Marketing
Zdroj:	Journal of Business Research. 160:113715
ISSN:	0148-2963
DOI:	10.1016/j.jbusres.2023.113715
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::32dbc8c84877bf8f9d7b04496d336b08 https://doi.org/10.1016/j.jbusres.2023.113715 Zobrazit plný text záznamu Full Text from ScienceDirect