The use of picturephone service in a hospital
Autor: | James P. Woods, A. Michael Noll |
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Rok vydání: | 1979 |
Předmět: |
Service (business)
Economics and Econometrics Computer science business.industry Communication Marketing department Library and Information Sciences Management Monitoring Policy and Law Management Information Systems Feature (computer vision) Visual communication Telecommunications business Information Systems |
Zdroj: | Telecommunications Policy. 3:29-36 |
ISSN: | 0308-5961 |
DOI: | 10.1016/0308-5961(79)90021-1 |
Popis: | A Picturephone® two way visual communications system was operational from March 1973 to April 1976 at the Bethany-Garfield Hospital in Chicago, and achieved metered usage as high as 1800 calls per month. To assist the AT&T Marketing Department in its visual communications market exploration programme, interviews of Bethany-Garfield personnel who had access to the system were conducted. When asked to rate a number of individual features of the system, the high and medium users rated the fast access feature above all others. Thus the main reason for the high usage of the Picturephone system appears to have been less related to its visual communications feature than to its ‘hot-line’ capability to reach contacts quickly. |
Databáze: | OpenAIRE |
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