PENGARUH SERVICE QUALITY DAN SUSTAINBLE EVENT TERHADAP KEPUASAN PESERTA EVENT GATHERING DI BALI: IFBEC (Indonesian Food and Beverage Excutive Club/Asositaion) Bali

Autor: I Wayan Pantiyasa, Firman Sinaga
Rok vydání: 2020
Předmět:
Zdroj: Jurnal Ilmiah Hospitality Management. 10:151-174
ISSN: 2579-3454
2087-5576
DOI: 10.22334/jihm.v10i2.168
Popis: The study was concern to participants of Event Gathering in Bali especially at IFBEC (Indonesia Food and Beverage Association). This research is a quantitative study using multiple linear regression analysis and coefficient of determination analysis, using the SPSS program for windows version 2.0. with the stepwise method. The results of this study are the service quality and sustainable green event jointly positive and significant effect on satisfaction with an F value of 36.995, a significance value of 0.000
Databáze: OpenAIRE