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This chapter presents an approach to project monitoring which is designed as a low-cost, iterative feedback loop. It collects information directly from beneficiaries and produces focused reports highlighting challenges that need to be addressed. By regularly repeating data collection, positive, self-reinforcing cycles of improvement are created, and project effectiveness improves. The approach called iterative beneficiary monitoring or IBM was developed to deal with limited access to project activities due to conflict, but its low-cost approach also makes it attractive and applicable to secure settings. IBM is being integrated into a range of World Bank projects. |