From ISO 9001:2008 to ISO 9001:2015: Significant changes and their impacts to aspiring organizations
| Autor: | Rahman Dwi Wahyudi, Eric Wibisono, Yongky Lio, Yenny Sari |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
021103 operations research
Process management Business process media_common.quotation_subject 05 social sciences 0211 other engineering and technologies 02 engineering and technology Certification Quality management system Upgrade 0502 economics and business Quality (business) Applied research Business PDCA 050203 business & management Qualitative research media_common |
| Zdroj: | IOP Conference Series: Materials Science and Engineering. 273:012021 |
| ISSN: | 1757-899X 1757-8981 |
| Popis: | ISO 9001:2015 is the latest version of ISO Quality Management System standard that has been updated recently from ISO 9001:2008. It is necessary for all organizations that have implemented and been certified with ISO 9001:2008 to prepare the transition and upgrade their Quality Management System because the certification will expire by September 2018. This paper attempts to provide knowledge on the significant changes from ISO 9001:2008 to ISO 9001:2015, what new requirements are added, and how they would impact the organizations. An exploratory and applied research was chosen as the research approach and aimed to explore what transition designs are needed to anticipate the changes as well as their impacts. The research applied a methodology of Plan-Do-Check-Action (PDCA) cycle into four organizations and their results were compared and discussed to explain the transition designs. Some qualitative methods such as observation and interview were used to collect the data. By addressing the new requirements, three transition designs that should be prepared are: (i) identifying needs from interested parties, (ii) analyzing internal and external factors of the organizations to formulate relevant strategies and quality objectives, and (iii) registering risks associated to business processes as well as organizational strategies. |
| Databáze: | OpenAIRE |
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