Correction to: Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type
Autor: | T. Sai Vijay, Sanjeev Prashar, Ramakrishna Salagrama |
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Rok vydání: | 2021 |
Předmět: | |
Zdroj: | Service Business. 15:781-781 |
ISSN: | 1862-8508 1862-8516 |
DOI: | 10.1007/s11628-021-00469-2 |
Databáze: | OpenAIRE |
Externí odkaz: |