Devolution of Services to Children and Families: The Experience of NPOs in Nanaimo, British Columbia, Canada
| Autor: | Carol Matthews, Caroline Burnley, Stephanie McKenzie |
|---|---|
| Rok vydání: | 2005 |
| Předmět: |
Service (business)
Government Public Administration Sociology and Political Science business.industry Strategy and Management Voluntary sector Public administration Public relations Focus group Devolution Accountability Economics Business and International Management business Business management Social policy |
| Zdroj: | VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations. 16:69-87 |
| ISSN: | 1573-7888 0957-8765 |
| Popis: | This study focuses on the current experience of Nanaimo’s nonprofit family and child service organizations (N = 29) providing services on behalf of government and their adaptation to this devolution. The effects and consequences of contracting on organizational practices, accountability, and services were explored through interviews and focus groups with executive directors, board members, line staff, government representatives, and the United Way. Results show that a significant proportion of funding comes from provincial government contracts. The funding climate is uncertain, and there is considerable confusion, stress, and time involved with the contracting process. Accountability requirements are demanding and nonprofit organizations (NPOs) express concern about a shift to a business management model. Recommendations include a need for increased collaboration between NPOs, a body that speaks for the voluntary sector, and improved relationships between NPOs and government funders. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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