Human and organizational factors in security screening and inspection systems: conceptual framework and key research needs
Autor: | Sara Kraemer, Pascale Carayon, Thomas F. Sanquist |
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Rok vydání: | 2008 |
Předmět: |
Engineering
Process management business.industry Human error Job design Human factors and ergonomics Poison control Workload Hardware_PERFORMANCEANDRELIABILITY Computer Science Applications Human-Computer Interaction Transport engineering Philosophy Conceptual framework Industrial and organizational psychology Hardware_CONTROLSTRUCTURESANDMICROPROGRAMMING Work systems business |
Zdroj: | Cognition, Technology & Work. 11:29-41 |
ISSN: | 1435-5566 1435-5558 |
DOI: | 10.1007/s10111-008-0121-4 |
Popis: | This paper presents a macroergonomic conceptual framework for human and organizational factors in security screening and inspection (SSI) systems of cargo and passengers across three transportation modes: air, rail, and sea. The framework categorizes human and organizational factors into five categories of the SSI work system: organization, operational environment, individual or operator, tasks and workload, and SSI tools and technologies. The framework is an expanded description of human and organizational factors in each transportation mode with key areas for human factors research in SSI systems. Research recommendations and implications for the intelligent design and intelligent support of SSI systems include organizational and job design of SSI systems, roles of human error and violations in SSI systems, and design of effective alarm systems. |
Databáze: | OpenAIRE |
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