An empirical study on quality improvement in higher education institutions with reference to selected processes
| Autor: | Rahul V. Mulay, Vandana Tandon Khanna |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Quality management
Higher education business.industry media_common.quotation_subject 05 social sciences Environmental economics General Business Management and Accounting Empirical research 0502 economics and business 050211 marketing Quality (business) Business 050203 business & management media_common |
| Zdroj: | Quality Management Journal. 28:41-56 |
| ISSN: | 2575-6222 1068-6967 |
| DOI: | 10.1080/10686967.2020.1848367 |
| Popis: | Quality improvement plays an important role in higher education. The purpose of this study was to find the impact of quality (in terms of customer expectations) related to selected administrative p... |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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