Navigation, Organization, and Retrieval in Personal Digital Libraries of Email

Autor:	Benjamin M. Gross
Rok vydání:	2002
Předmět:	Multimedia business.industry Computer science computer.software_genre Digital library Electronic mail Visualization World Wide Web Email address Categorization Identity (object-oriented programming) The Internet business computer
Zdroj:	Lecture Notes in Computer Science ISBN: 9783540002611 ICADL
DOI:	10.1007/3-540-36227-4_28
Popis:	Electronic mail remains the dominant application for the Internet and is the most ubiquitous type of personal digital library collection. Existing research on email includes studies of use, visualization, categorization and retrieval. [1] [4] [5] [2] This paper makes two contributions. First, I describe user interviews that revealed problems in current email systems, including role conflict, high cognitive overhead associated with organization and retrieval, inability to navigate conversations, and difficulties in addressing messages. Next, I describe a prototype system that addresses many of these problems through improvements in the message store, query interfaces, authority control, and support for identity and roles.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::291eb667e4d6e7ec22b7ef5047aa3fb7 https://doi.org/10.1007/3-540-36227-4_28 Zobrazit plný text záznamu