If It’s Convenient
| Autor: | Shuobi Wu, Afsaneh Doryab, Alaaeddine Yousfi, John M. Carroll, Anind K. Dey, Victoria Bellotti |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Service (business)
Computer Networks and Communications business.industry 05 social sciences Internet privacy Context (language use) 02 engineering and technology Peer-to-peer computer.software_genre Task (project management) Human-Computer Interaction Sharing economy Hardware and Architecture 020204 information systems 0202 electrical engineering electronic engineering information engineering Online transaction processing 0501 psychology and cognitive sciences Mobile technology Business Database transaction computer 050107 human factors |
| Zdroj: | Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies. 1:1-28 |
| ISSN: | 2474-9567 |
| DOI: | 10.1145/3130913 |
| Popis: | Peer-to-Peer Variable Service Transaction (P2P-VST) systems enable people to offer and receive help with a wide range of task types. However, such services are hampered by the difficulty of finding relevant and convenient opportunities for transactions in a timely fashion. Many transaction opportunities are missed as a consequence of members not being aware of offers and/or requests from people nearby or en route that match their needs and/or abilities. In this paper, we explore the impact of context-awareness on P2P-VSTs to address this problem. Using mobile technology and an in situ study, we evaluate how recommending service requests targeted at a person’s context impacts their willingness to enter a transaction. Our results show that, even when people have not actively volunteered for a service, they are significantly more likely to accept a transaction opportunity if it is convenient for them in terms of time and location. These findings demonstrate how context-aware technology holds the promise of increasing the efficiency and activity level in P2P-VST systems. |
| Databáze: | OpenAIRE |
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