Destination Attributes Affecting Negative Memory: Scale Development and Validation

Autor:	Jong-Hyeong Kim
Rok vydání:	2020
Předmět:	Extant taxon Tourism Leisure and Hospitality Management Geography Planning and Development Scale development Transportation Marketing Psychology Consumer behaviour Tourism
Zdroj:	Journal of Travel Research. 61:331-345
ISSN:	1552-6763 0047-2875
Popis:	Previous researcher has discussed the significance of negative emotional experiences on consumer behavior. However, the extant memorable tourism experiences literature is preoccupied with discussing positive memorable experiences. To address this gap and to support destination managers, this study developed a scale that conceptualizes destination attributes associated with negatively memorable tourism experiences. Employing a multi-study method, this study identified a six-dimensional construct that influences negatively memorable tourism experiences. Multiple data supported the dimensional structure of this scale and confirmed its reliability, construct validity, discriminant, and predictive validity. Theoretical and managerial implications drawn from this study are discussed in detail.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::285f7cf381a69004ee0b3ac09ba352f2 https://doi.org/10.1177/0047287520977725 Zobrazit plný text záznamu