| Popis: |
Lack of water in Mexico City and its peri-urban area has been an increasingly worrying matter in the last few years and has been addressed through multiple government and NGO initiatives such as supplemental delivery via water trucks, rainwater harvesting, intermittence in water services and pipeline network maintenance. However, the rapid and unstructured development of the urban spot has exacerbated the problem, rendering these solutions ineffective. Due to the complexity of the problem, solutions may be more impactful if they focus on fixing or creating effective interactions among the elements of the system — interactions in which the main element is the user. This paper presents a design proposal created from the observations made in Mexico City. Design Thinking was used by understanding the users’ needs and the interactions between the agents through three main phases: Approach and definition of the problem, Prototyping stage and Final proposal explanation. The proposal and research results could be used and extrapolated to other cities and communities around the world, as water availability and quality are a global challenge and can be tackled in similar ways. |
