Stellar Customer Service: Training Library Staff to Exceed Expectations. Edited by Mou Chakraborty. Santa Barbara, CA: Libraries Unlimited, 2016. Pp. xii+213. $55.00 (paper). ISBN 978-1-4408-4076-0
| Autor: | Emily Mudd |
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| Rok vydání: | 2018 |
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| Zdroj: | The Library Quarterly. 88:305-306 |
| ISSN: | 1549-652X 0024-2519 |
| DOI: | 10.1086/697709 |
| Databáze: | OpenAIRE |
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