Does Organizational Compassion Matter? A Cross-sectional Survey of Nurses
| Autor: | Beth A. Lown, Susan B Hassmiller, Colleen F. Manning |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Value (ethics)
animal structures 030504 nursing Leadership and Management business.industry media_common.quotation_subject Staffing Organizational culture Qualitative property Empathy Compassion General Medicine 03 medical and health sciences Nursing Perception Health care 0305 other medical science business Psychology media_common |
| Zdroj: | JONA: The Journal of Nursing Administration. 50:78-84 |
| ISSN: | 1539-0721 0002-0443 |
| DOI: | 10.1097/nna.0000000000000845 |
| Popis: | Objective To examine factors that influence nurses' perceptions of organizational compassion and their engagement with the organization. Background Despite agreement about the importance of compassionate healthcare, it is difficult for employees to consistently act compassionately when organizational leaders, managers, and systems of care fail to support compassion as a value. Methods The study used a cross-sectional design, and quantitative and qualitative data were collected through an online survey of nurses. Results Higher individual compassion and team compassion were associated with higher perceived organizational compassion, and higher organizational compassion was associated with greater engagement with the hospital. In contrast, high turnover rates and inadequate staffing were associated with lower perceived organizational compassion and lower engagement with one's organization. Conclusions Adequate staffing, resource allocation, and practices that contribute to the sense that one is a supported member of a caring team focused on addressing patients' needs build the capacity for compassion within an organization. |
| Databáze: | OpenAIRE |
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