Case-based reasoning support for online catalog sales

Autor:	Ivo Vollrath, Ralph Bergmann, Wolfgang Wilke
Rok vydání:	1998
Předmět:	Knowledge-based systems Reasoning system Computer Networks and Communications Computer science business.industry Application domain Similarity (psychology) Case-based reasoning The Internet business Data science Task (project management)
Zdroj:	IEEE Internet Computing. 2:47-54
ISSN:	1089-7801
Popis:	Case-based reasoning uses similarity measures and domain-specific knowledge for information retrieval and problem solving. The paper considers how CBR techniques can be applied to e-commerce applications to enable intelligent sales support. It reviews the limitations of ordinary databases to this task and then examines CBR techniques that can improve the usefulness of electronic catalogs. It describes an implementation of a CBR-based system in a specific application domain, and concludes with brief descriptions of two projects at the University of Kaiserslautern that advance these systems.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::251ad9c3c96fd149e826d605ebc1c8cc https://doi.org/10.1109/4236.707690 Zobrazit plný text záznamu