Exploiting old customers and attracting new ones: The case of bank deposit pricing

Autor: Timothy H. Hannan, Santiago Carbo-Valverde, Francisco Rodriguez-Fernandez
Rok vydání: 2011
Předmět:
Zdroj: European Economic Review. 55:903-915
ISSN: 0014-2921
Popis: Recent theoretical contributions suggest that deposit interest rates should be higher in geographic areas characterized by greater in-migration and lower for depositors at banks with greater shares of existing (or so-called “locked-in”) depositors. These hypotheses are tested using a rich data set obtained for the Spanish banking industry. Results confirm that, all else equal, banks offer higher deposit rates in territories characterized by greater in-migration, and also that they tend to offer lower rates, the larger the number of their locked-in depositors. These findings confirm the existence of the trade-off between exploiting old customers and attracting new ones.
Databáze: OpenAIRE