Personalised Chats with Voice Assistants

Autor: Penelope Kempf, Heinrich Hussmann, Sarah Theres Völkel
Rok vydání: 2020
Předmět:
Zdroj: CIU
DOI: 10.1145/3405755.3406156
Popis: Recent research suggests that adapting a voice assistant's personality to the user can improve the interaction experience. We present a pragmatic and practical approach to adapting voice assistant personality. We asked users to take the voice assistant's perspective and write their "ideal" voice assistant-user dialogue in different scenarios in an automotive context. Our results indicate individual differences in participants' preference for social or purely functional conversations with the voice assistant.
Databáze: OpenAIRE