Conducting a Telehealth Needs Assessment

Autor: Jay Shore, Noah DeGaetano
Rok vydání: 2014
Předmět:
Zdroj: Behavioral Telehealth ISBN: 9783319087641
DOI: 10.1007/978-3-319-08765-8_2
Popis: This chapter is organized in a step-by-step manner that will lead readers through the process of conducting an initial assessment of needs to inform telehealth program development. As the name suggests, a needs assessment defines the specific needs of a target population and program, while identifying potentially inaccurate assumptions regarding the value, purpose, or intent of establishing new services. We start by discussing why the process is essential to developing successful telehealth programming regardless of scale. We then review a streamlined approach based on an example of a psychologist who is the mental health manager of a small rural clinic interested in establishing limited clinical videoconferencing (CV) services. This example is included to keep the first pass of material as simple and accessible as possible. The chapter then covers another scenario with greater scope and complexity by focusing on the perspective of a director of telehealth who is tasked with implementing telehealth programs across a large hospital system.
Databáze: OpenAIRE