Accessible search and the role of metadata
Autor: | Wondwossen Mulualem Beyene, Thomas Godwin |
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Rok vydání: | 2018 |
Předmět: |
Computer science
business.industry media_common.quotation_subject Universal design 05 social sciences Exploratory search Usability 02 engineering and technology Library and Information Sciences User requirements document Spelling Metadata World Wide Web Qualitative analysis Originality 020204 information systems 0202 electrical engineering electronic engineering information engineering 0509 other social sciences 050904 information & library sciences business Information Systems media_common |
Zdroj: | Library Hi Tech. 36:2-17 |
ISSN: | 0737-8831 |
DOI: | 10.1108/lht-08-2017-0170 |
Popis: | Purpose Some of the usability and accessibility problems of search interfaces emanate from poorly organized search results, where different types of metadata are employed. Metadata is important to make well-informed selection of resources. However, putting too much of it on search interfaces could be counterproductive. Therefore, studies suggest that metadata-related decisions need to be informed by user requirements. The purpose of this paper is to explore library metadata from usability and accessibility perspectives. It identifies search-related problems users with print disability face and explores how metadata-related decisions could be tailored to improve their experience in resource discovery and access. Design/methodology/approach A questionnaire was posted online for two months. It targeted people with print disability who are using the audiobook app Lydhør. It was finally possible to gather responses from 113 respondents. Two open-ended questions dealing with search and metadata issues were selected for qualitative analysis. Findings Most respondents mentioned the Lydhør’s intolerance to spelling errors as a problem. Some suggested the use of faceted metadata, such as genres, for exploratory search to offset frustration caused by spelling errors. Most respondents indicated the importance of summaries to be shown among search results, implying their significance for lookup searches. There have been few demands related to accessibility metadata. Originality/value This study could be a valuable input for inclusive/universal design of library search interfaces. |
Databáze: | OpenAIRE |
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