Urban Logistics Micro Hubs: Standardisation Meets Uniqueness
| Autor: | Schodl, Reinhold, Eitler, Sandra, Ennser, Bernhard, Schrampf, Jürgen, Hartmann, Gerda |
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| Jazyk: | angličtina |
| Rok vydání: | 2019 |
| Předmět: | |
| DOI: | 10.48494/realcorp2019.3025 |
| Popis: | Parcel service companies regularly follow a business strategy which aims for efficiency through large volumes of highly standardized services. However, possibilities to increase efficiency are limited andstandardization bears the risk that a company is replaced by competitors. Therefore, expanding the service portfolio with customer-specific services can be a promising option. A possible place for offering such customer-centered services are logistics micro hubs in urban areas, i.e., logistic infrastructure facilities for storage, transhipment and distribution, located close to recipients of parcel deliveries. An online-survey among Austrian consumers has been carried out, allowing prioritization of consumers’ requirements. Then, the relation of the prioritized services to the capabilities of urban logistics micro-hubs is determined by logical conclusion. The results should be useful to determine new services for further evaluation and development. IS THIS THE REAL WORLD? Perfect Smart Cities vs. Real Emotional Cities. Proceedings of REAL CORP 2019, 24th International Conference on Urban Development and Regional Planning in the Information Society, 819-824 |
| Databáze: | OpenAIRE |
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