Comparative Analysis between ANP and ANP- DEMATEL for Six Sigma Project Selection Process in a Healthcare Provider

Autor:	Heriberto Felizzola Jiménez, Santiago Nieto Isaza, Miguel Angel Ortiz Barrios
Rok vydání:	2014
Předmět:	Process management Computer science business.industry Process (engineering) Analytic network process Project selection Health care Six Sigma business Healthcare providers
Zdroj:	Ambient Assisted Living and Daily Activities ISBN: 9783319131047 IWAAL
DOI:	10.1007/978-3-319-13105-4_62
Popis:	This paper presents an ANP technique applied to identify and prioritize Six Sigma projects for healthcare providers whose results allow selecting the project that ensures the maximum financial benefits for the healthcare company. First, the Six Sigma evaluation model is determined, then the criteria weights are established by ANP (Analytic Network Process) and finally, results from ANP and ANP- DEMATEL (Decision Making Trial and Evaluation Laboratory) are compared. The results show a better decision making performance for ANP-DEMATEL. An empirical case from healthcare sector is presented, showing the effectiveness of the proposed technique.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::1e86c8a12314058a67a48baaf49f5bb6 https://doi.org/10.1007/978-3-319-13105-4_62 Zobrazit plný text záznamu