From E-Government to Digital Transformation: Leadership

Autor:	Miguel Cuya, Sussy Bayona-Oré
Rok vydání:	2021
Předmět:	Power (social and political) Knowledge management Customer orientation Transformation (function) E-Government business.industry Process (engineering) Paradigm shift Digital transformation business
Zdroj:	Proceedings of Sixth International Congress on Information and Communication Technology ISBN: 9789811623790 ICICT (2)
DOI:	10.1007/978-981-16-2380-6_13
Popis:	In these times of pandemic, the world has witnessed the power of connectivity, and many organizations have seen the need to rethink their models and even reinvent themselves in response to this new form of global connectivity. This transformation has also changed the way public organizations deliver services to citizens. Successfully driving the digital transformation process requires a leader with skills and knowledge. Leadership has been considered as a critical factor that impacts e-government. This paper presents the competences of those responsible for driving digital transformation (DT) in organizations. The results show that leadership is one of the most desired competences followed by technological knowledge, business vision, and customer orientation. These aspects must be considered as a fundamental basis, in any organization that takes on the challenge of this paradigm shift.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::1d1fa35267131abf6f157bdcff9ac064 https://doi.org/10.1007/978-981-16-2380-6_13 Zobrazit plný text záznamu