Promoting inclusive and accessible design in usability testing
| Autor: | Halcyon M. Lawrence, Liz Hutter |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
030506 rehabilitation
American Sign Language business.industry Universal design Internet privacy Usability 02 engineering and technology General Medicine Artifact (software development) language.human_language Disability studies Paternalism 03 medical and health sciences 020204 information systems Technical communication Situated 0202 electrical engineering electronic engineering information engineering language Sociology 0305 other medical science business |
| Zdroj: | Communication Design Quarterly. 6:21-30 |
| ISSN: | 2166-1642 |
| DOI: | 10.1145/3282665.3282668 |
| Popis: | Drawing on an analysis of a usability teaching case with users who are deaf and who communicate using American Sign Language, we argue that there is a need for industry and the academy to refocus on more accessible testing practices, situated more decidedly within the social, cultural, and historical contexts of users. We offer guidelines for more inclusive practices for testing with users who are deaf prompting designers, developers, and students to think about systems of behavior, such as audism, cultural appropriation, and technological paternalism that undermine accessibility in their design and practices. More broadly, we propose ways in which instructors of technical communication can leverage usability tools and research methods to help students better understand their users for any artifact they design and create. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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