Ten Things Every Manager Should Know About Nonverbal Behavior

Autor:	Dana R. Carney
Rok vydání:	2021
Předmět:	Nonverbal behavior Nonverbal communication Social psychology (sociology) Work (electrical) Strategy and Management media_common.quotation_subject Social power Psychology Racism Social psychology media_common Social influence
Zdroj:	California Management Review. 63:5-22
ISSN:	2162-8564 0008-1256
DOI:	10.1177/0008125620982663
Popis:	Managers—whether they realize it or not—have a profound influence over how people they work with think and feel. This article presents ten nonverbal behaviors managers should (or should not) be doing, the science behind them, and the tools to start modifying them. The ten topics covered are: avoiding micro-aggressions, liking and valuing others, building trust and consensus, listening, resting “cranky face,” power, status, intelligence, deception, and how to leverage the “wisdom of the crowd” to better “read” others. Knowing these nonverbal strategies can potentially make managers more effective in their workplace.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::1cad4823dda73fffd79d154c6e46e592 https://doi.org/10.1177/0008125620982663 Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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