Analysis of the Influence of Service Quality and Hospital Image on Inpatient Loyalty with Patient Satisfaction as Intervening Variable
Autor: | Ratna Indrawati L, Sukartini |
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Rok vydání: | 2018 |
Předmět: |
Service quality
media_common.quotation_subject 05 social sciences 0102 computer and information sciences 01 natural sciences Patient satisfaction Nursing 010201 computation theory & mathematics 0502 economics and business Loyalty Psychology Intervening variable 050203 business & management media_common |
Zdroj: | IARJSET. 5:75-83 |
ISSN: | 2393-8021 2394-1588 |
DOI: | 10.17148/iarjset.2018.5911 |
Databáze: | OpenAIRE |
Externí odkaz: |