| Popis: |
Our ongoing empirical research compares leading technological organisations in four sectors of the UK economy; these are Banking (Citicorp), Construction (Kvaerner — Trafalgar House), Health (Frenchay NHS Healthcare Trust) and Transportation (LEX). This comparison identifies their stages of IS development, their relative timescales and costs (measured in terms of IS investment per employee per annum) and their information quality (indicated by the average number of defects suffered by each employee each day). A goal is to improve information quality control by back-tracking the causes of defects and evaluating their effects by forward-tracking, where possible. |
