Why build sustainable relationships with customers? - The effects of 'Ambassador Program'

Autor: Deborah H. Lester, R. Keith Tudor, Kei Aoki, Aberdeen Leila Borders
Rok vydání: 2020
Předmět:
Zdroj: Journal of Global Scholars of Marketing Science. 30:291-303
ISSN: 2163-9167
2163-9159
Popis: To build relationships with customers, sustainable engagements are crucial. Ostensibly, firm profits are derived from customers’ financial contributions; in addition, their non-financial contributi...
Databáze: OpenAIRE
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