E-Government Implementation Evaluation: Opening the Black Box

Autor:	Pietro Luca Agostini, Maddalena Sorrentino, Raffaella Naggi
Rok vydání:	2009
Předmět:	Knowledge management Praxis business.industry media_common.quotation_subject Cognition Policy studies Intervention (law) Resource (project management) Accountability Sociology Organizational theory business Nexus (standard) media_common
Zdroj:	Lecture Notes in Computer Science ISBN: 9783642035159 EGOV
DOI:	10.1007/978-3-642-03516-6_11
Popis:	This paper perceives e-government evaluation as a research field that can produce the cognitive input to help us understand the causal nexus that should attribute the effects of an e-government programme to its implementation and transform this learning into an effective intervention tool. Drawing on contributions from Organization Theory and Policy Studies, we propose an interpretive key that assigns a dual role to e-government evaluation: valuable cognitive resource and tool of accountability for the policymakers. The reflections offered here are based on an exploratory case study of a City of Milan project and aim to provide further insights for e-government research and help better inform managerial praxis.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::1873ca69af426e32f08e673e093ceb1a https://doi.org/10.1007/978-3-642-03516-6_11 Zobrazit plný text záznamu