Error-Prone Business Process Study in Small and Medium Enterprises
| Autor: | R. Xu, You Bing Zhang, Shao Fei Jiang, Cong Da Lu |
|---|---|
| Rok vydání: | 2009 |
| Předmět: |
Process management
Process modeling Computer science Business process Artifact-centric business process model Business rule business.industry General Engineering Business system planning Analytic hierarchy process Process mining Integrated enterprise modeling Business process reengineering Business process modeling Business process discovery Business Process Model and Notation Business process management New business development Business analysis Business activity monitoring business |
| Zdroj: | Advanced Materials Research. :545-549 |
| ISSN: | 1662-8985 |
| DOI: | 10.4028/www.scientific.net/amr.69-70.545 |
| Popis: | A small and medium enterprise using ERP system as an example, this paper analyzes its business processes to reengine critical business processes more likely to have errors for the necessity and urgency of process reengineering. The use of AHP identifies weights of evaluation indexes determining whether the critical business processes are error-prone and using the improved flow prioritization matrix method prioritizes business processes. Select the first five business processes as the critical business processes, and choose the first two critical business processes as examples to reengine with the cause-effect analysis method. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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