Studying Social Software Adoption by Management Consultants: Use and Application Categories for Knowledge Management

Autor:	Stephanie Ryschka, Markus Bick, Malte Martensen
Rok vydání:	2015
Předmět:	Knowledge management business.industry Order (exchange) Data management Qualitative interviews Social software Enterprise 2.0 Personal knowledge management computer.software_genre Optimal composition business computer Bridge (interpersonal)
Zdroj:	Innovations in Knowledge Management ISBN: 9783662478264 Innovations in Knowledge Management
DOI:	10.1007/978-3-662-47827-1_5
Popis:	In knowledge management, Enterprise 2.0 applications are thought to have the potential to bridge the gap between technology- and human-oriented paradigms and approaches. Thus far, however, it remains unclear how social applications are ultimately used in knowledge-intensive organizational contexts such as management consultancy. Our study addresses this gap by answering how and to what extent innovative social software applications have been used for job-related purposes. We derive use and application categories which are validated by means of qualitative interviews with management consultants from large firms in the industry, in order to build a comprehensive classification system for the professional use of social software. Stakeholders of our research include scholars and practitioners. Understanding potential redundancies can help design more effective social software suites. Moreover, understanding drivers of user acceptance may provide insights into the optimal composition of social software suites and the purposes for which these applications can be applied.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::16cec0cc7b3531b2dd3b677e21c1ebf0 https://doi.org/10.1007/978-3-662-47827-1_5 Zobrazit plný text záznamu