Consumer Privacy: Balancing Economic and Justice Considerations

Autor: Robert J. Bies, Mary J. Culnan
Rok vydání: 2003
Předmět:
Zdroj: Journal of Social Issues. 59:323-342
ISSN: 0022-4537
DOI: 10.1111/1540-4560.00067
Popis: Consumer privacy is at the center of an ongoing debate among business leaders, privacy activists, and government officials. Although corporations face competitive pressures to collect and use personal information about their customers, many consumers find some methods of collection and use of their personal information unfair. We present a justice theory framework that illustrates how consumer privacy concerns are shaped by the perceived fairness of corporate information practices. We describe a set of global principles, fair information practices, which were developed to balance consumer privacy concerns with an organization's need to use personal information. We conclude by discussing three alternatives for implementing fair information practices with particular attention to the Internet: government regulation, industry self-regulation, and technological solutions.
Databáze: OpenAIRE
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