A Roadmap for Quality and Productivity Management and Improvement
Autor: | Paul Rossler, D. Scott Sink |
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Rok vydání: | 1990 |
Předmět: | |
Zdroj: | Engineering Management Journal. 2:17-22 |
ISSN: | 2377-0643 1042-9247 |
DOI: | 10.1080/10429247.1990.11414581 |
Popis: | Individuals in industry, government, and academia participated in a six-year, five-phase study to research best practices in the area of quality and productivity management. This article documents the research team's major findings and conclusions. The target industry studied was Aerospace & Defense (A&D), but along the way the research team discovered that excellent A&D organizations are excellent organizations in general. Competitive and performance challenges, a vision of the future, improvement planning and the resulting improvements, measurements, and excellence were found to define the process of continuous organizational performance improvement. |
Databáze: | OpenAIRE |
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