A Roadmap for Quality and Productivity Management and Improvement

Autor: Paul Rossler, D. Scott Sink
Rok vydání: 1990
Předmět:
Zdroj: Engineering Management Journal. 2:17-22
ISSN: 2377-0643
1042-9247
DOI: 10.1080/10429247.1990.11414581
Popis: Individuals in industry, government, and academia participated in a six-year, five-phase study to research best practices in the area of quality and productivity management. This article documents the research team's major findings and conclusions. The target industry studied was Aerospace & Defense (A&D), but along the way the research team discovered that excellent A&D organizations are excellent organizations in general. Competitive and performance challenges, a vision of the future, improvement planning and the resulting improvements, measurements, and excellence were found to define the process of continuous organizational performance improvement.
Databáze: OpenAIRE