Quality attributes of Jericoacoara, Brazil

Autor: Pablo Flôres Limberger, Sara Joana Gadotti dos Anjos, Melise de Lima Pereira, Jéssica Vieira de Souza Meira
Rok vydání: 2017
Předmět:
Zdroj: International Journal of Tourism Cities. 3:196-204
ISSN: 2056-5607
DOI: 10.1108/ijtc-09-2016-0027
Popis: PurposeSome recent research studies in tourism have focused on the quality of the destination. The purpose of this paper is to identify and test the quality attributes of the destination of Jericoacoara, Brazil, in order to contribute to theoretical and empirical knowledge of the subject.Design/methodology/approachThis study is exploratory and descriptive in nature, with a quantitative approach, and uses questionnaires administered to 391 tourists in Jericoacoara. Data were analyzed through exploratory factor analysis and confirmatory factor analysis.FindingsResults showed that the most important factor in assessing the quality of the destination is service, followed by the factors accommodation, management, destination, and, lastly, attractions.Originality/valueThis study is a theoretical and empirical contribution to the debate on destiny quality and a management tool for strategic planning.
Databáze: OpenAIRE