Popis: |
For three decades, researchers have investigated the transformation from pure product-oriented manufacturers to comprehensive solution providers. However, there is a lack of research for small and medium-sized manufacturers, struggling to estimate the effort required to develop complex industrial solutions. As a result, the limited resources are misallocated. This paper develops a socio-technical taxonomy, which helps classify the portfolio of current and intended industrial product-service offerings. Furthermore, the applicability is demonstrated using examples, and a first correlation between the manufacturers’ portfolios and financial performance is provided. |