Towards Servitization: A Taxonomy of Industrial Product-Service Systems for Small- and Medium-Sized Manufacturers

Autor: Frederik Möller, Max Niemann, Michael Henke, Alexander Kreyenborg
Rok vydání: 2021
Předmět:
Zdroj: The Palgrave Handbook of Servitization ISBN: 9783030757700
DOI: 10.1007/978-3-030-75771-7_8
Popis: For three decades, researchers have investigated the transformation from pure product-oriented manufacturers to comprehensive solution providers. However, there is a lack of research for small and medium-sized manufacturers, struggling to estimate the effort required to develop complex industrial solutions. As a result, the limited resources are misallocated. This paper develops a socio-technical taxonomy, which helps classify the portfolio of current and intended industrial product-service offerings. Furthermore, the applicability is demonstrated using examples, and a first correlation between the manufacturers’ portfolios and financial performance is provided.
Databáze: OpenAIRE