Using Neural Correlates for Enhancing Customer Experience Through Effective Visual Price Placement

Autor: Dhruv Grewal, Banu Onaral, Rajneesh Suri, Atahan Agrali, Nancy Puccinelli, Kurtulus Izzetoglu, Hasan Ayaz, Anne L. Roggeveen
Rok vydání: 2018
Předmět:
DOI: 10.1016/b978-0-12-811926-6.00077-4
Popis: Price or cost of ownership remains the most influential decision driver for consumers when shopping for a product or service. In the current competitive retail environment, for consumers to have a good experience at a store, such price information needs to appear in a location (right or left) where consumers are most likely to look at while shopping. This study used neural correlates to identify the location where consumers are most likely to expect price information to be present during a shopping experience.
Databáze: OpenAIRE