Mapping 20 Years of Literature on CSR in Tourism Industry: A Bibliometric Analysis

Autor: Fatima Ezzahra Jiddi, Abdelmajid Ibenrissoul
Rok vydání: 2020
Předmět:
Zdroj: American Journal of Industrial and Business Management. 10:1739-1759
ISSN: 2164-5175
2164-5167
DOI: 10.4236/ajibm.2020.1011109
Popis: The tourism industry has a tremendous impact on the environment and local communities. Therefore, corporate social responsibility (CSR) is essential both as a mediating factor and competitive edge for organizations in this field. This paper reviews CSR in the tourism industry and proposes a bibliometric analysis of 131 indexed articles, between 2001 and 2020. The most influential aspects of the literature (authors, articles, journals, institutions, and keyword networks) were identified. Co-citation analysis combined with content analysis of the 22 most cited articles was performed, and four research streams were revealed: 1) CSR and financial performance; 2) CSR practices, drivers, and inhibitors; 3) Reporting and communication of CSR; 4) CSR and stakeholder behavior. Future research guidelines are drawn from the most recent articles on this topic to shed new light for the future scholars working in the field.
Databáze: OpenAIRE