Obstacles, Resistance and Impact of Change in Organizations: An Examination of the Saudi Telecommunication Company (STC)
| Autor: | Benjamin Balbuena Aguenza, Udjo Eseroghene Franklin |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
business.industry
Status quo media_common.quotation_subject 05 social sciences Change management Resistance (psychoanalysis) Sample (statistics) 02 engineering and technology Unit of analysis law.invention law 0202 electrical engineering electronic engineering information engineering CLARITY medicine 020201 artificial intelligence & image processing 0509 other social sciences Marketing medicine.symptom 050904 information & library sciences Telecommunications business Productivity media_common Confusion |
| Zdroj: | International Journal of Academic Research in Business and Social Sciences. 6 |
| ISSN: | 2222-6990 |
| DOI: | 10.6007/ijarbss/v6-i4/2068 |
| Popis: | This study examines the obstacles, resistance and impact of change in organizations. Taking the Saudi Telecommunication Company (STC) as the unit of analysis and utilizing descriptive analytic approach, we investigated the subject of discourse using a sample of 450 skilled employees. The results confirmed that ineffective change management team, poor support by the companys management, lack of resources and planning, and lack of communication are the fundamental obstacles to change in the company. The findings further revealed that the causes of change resistance in the company revolves round employees being comfortable with the status quo, change is imposed by force, lack of clarity, several changes happen simultaneously, and the fear of the future state. Additionally, the study confirmed that change has overall negative impact on STC. This is so because change in the company leads to reduction in productivity and competitiveness, it results to confusion within the organization and it does not make the companys operations run smoother or easier. |
| Databáze: | OpenAIRE |
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