Communication Skills Specific to the Consultation

Autor: Ulrike Schrimpf, Kris Van de Poel, Eddy Vanagt, Jessica Gasiorek
Rok vydání: 2013
Předmět:
Zdroj: Communication Skills for Foreign and Mobile Medical Professionals ISBN: 9783642351112
DOI: 10.1007/978-3-642-35112-9_4
Popis: This chapter discusses communication skills and strategies used at specific points during the consultation, providing specific advice for different stages and parts of the consultation. The first part of the consultation begins with an opening, followed by medical history taking or anamnesis, and concludes with the physical examination. Listening is central to these stages. The second half of the consultation focuses on discussion and generally has two components: (1) explaining the diagnosis and (2) agreeing on the management plan that follows from this diagnosis. Both successful listening and explaining then allow for a proper closing of the session.
Databáze: OpenAIRE