Communicatively Restricted Organizational Stress (CROS) II: Development and Validation of the CROS-14

Autor: Alice E. Veksler, Justin P. Boren
Rok vydání: 2017
Předmět:
Zdroj: Communication Methods and Measures. 11:137-149
ISSN: 1931-2466
1931-2458
DOI: 10.1080/19312458.2017.1299120
Popis: In this article, we operationalize Communicatively Restricted Organizational Stress (CROS). CROS is a new variable previously conceptualized as a perceived inability to communicate about a particular stressor within an organizational context and operationalized as having two dimensions of prevalence and distress. The present investigation presents data from two studies (total N = 918) aimed at developing and validating a measure of CROS. In Study 1, we generated and tested a series of items intended to tap into the dual dimensions of CROS with currently employed organizational members (n = 373). In Study 2, we collected a second sample (n = 545) and confirmed the factor structure of the measure identified in Study 1. We present evidence of reliability, content validity, and construct validity. The final result is a two-dimensional measure of CROS we call the CROS-14. Our discussion includes information on implementation, scoring, and potential future applications of the CROS-14.
Databáze: OpenAIRE