City Managers’ Job Satisfaction and Frustration

Autor:	Xiang Yao, Jong One Cheong, Yahong Zhang
Rok vydání:	2010
Předmět:	Marketing Government Public Administration Sociology and Political Science business.industry media_common.quotation_subject Frustration Public relations State (polity) Value (economics) Job satisfaction Business City management media_common
Zdroj:	The American Review of Public Administration. 41:670-685
ISSN:	1552-3357 0275-0740
DOI:	10.1177/0275074010392212
Popis:	As an organizational objective and social value, job satisfaction is important in itself. Various studies have investigated job satisfaction of government employees at the federal, state, and local government levels. This study focuses on job satisfaction of city managers. In particular, it develops Herzberg’s motivator-hygiene theory in the context of local government to identify distinct sets of motivators and hygiene factors for city managers. Using survey data collected from city managers in Georgia, this study suggests that performance of city government and managers’ community influence are important motivators for city managers. Salary and city population are hygiene factors, whereas managers’ policy-making influence, relationship with the council, and effectiveness of council exert significant impact on both satisfaction and frustration. Implications and suggestions are provided.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::0cb6cf5bb3943fc7a1ebe6c11c46575b https://doi.org/10.1177/0275074010392212 Zobrazit plný text záznamu